By using Web-Access (People having no smart phones)
citizenportal. gov.pk
Manual Complaint lodging facility:
Overseas Pakistanis who are either illiterate or physically challenged, or aged or women/widows can lodge their written complaints as per SOPs through PCP-Dashboards. In this regard, all dashboards of MOFA and its Foreign Mission are authorized to do so.
Help-line for Guidance:
051-9000111